| Problem: No sound is coming out of my headphones/speakers or microphone. |
- Make sure your headset is plugged in to the correct sound port on your computer. You may have to consult the manual for your sound card/computer, however the "headphones out" port is generally coloured green.

- If your headset comes with an in-line volume control - make sure it isn't adjusted all the way off, move the control towards the center for testing, and adjust it to a comfortable level once sound can be heard.

- Please step through the Skype Sound Setup for Windows XP and ensure your sound and microphone settings are correct.
- If you have access to a walkman, discman, mp3 player, or any other device which accepts standard headphones/earphones, you can simply plug in the 'green' headphone plug on the headset. Adjust the volume, and if sound can be heard the headset is working.
- To make a test call from within skype, type 'Echo123' in the text box above the call buttons (and press the green call button on the left).

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